Privacy Notice

Last updated: June 4, 2026

This Privacy Notice explains how MexiCool Tours ("we", "us"), operating the brand traveltomexico.city, handles the personal data you choose to share with us. We collect only what we need to answer your tour inquiry.

1. Data we collect

When you submit the quote form, we collect the information you provide: your name, email address, WhatsApp / phone number, country of origin, group size, estimated travel dates and any message or special requests. We do not require an account and we do not collect payment details on this website.

2. How we use it

• To respond to your request and prepare a personalized tour proposal.
• To contact you by email or WhatsApp regarding your inquiry.
• To coordinate your experience with our SECTUR-certified guides if you proceed.

We do not sell or rent your personal data.

3. Service providers

• Web3Forms processes the form submission and delivers it to our inbox by email.
• hCaptcha is used for spam protection; it may process limited technical data to verify you are human.
• If you contact us via WhatsApp, your message is handled under WhatsApp/Meta's own privacy terms.

4. Cookies and local storage

This site does not use advertising or tracking cookies. We store a single preference in your browser's local storage (your light/dark theme choice). hCaptcha may set cookies necessary for its anti-bot function.

5. Data retention

We keep inquiry data only as long as needed to assist you and for reasonable follow-up, after which it is deleted upon request or when no longer necessary.

6. Your rights

You may request access to, correction of, or deletion of your personal data at any time by emailing us. We will respond within a reasonable period.

7. Contact

Questions about this notice? Email contacto@traveltomexico.city or message us on WhatsApp.